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253-393-3555

Call Now 253-393-3555

Property Management
Done Right

Frequently Asked Questions

What is One Way Properties and how do we handle property management the right way?

One Way Properties, LLC is a locally owned property management company serving the entire Puget Sound area. We streamline the rental process by preparing your property, securing qualified tenants, collecting rent, coordinating maintenance, and handling all legal and compliance matters—so you don’t have to. Our mission is simple: there is only one way to do property management, and that is the right way. We focus on low vacancy rates, fast response times, thorough inspections, and treating your investment as if it were our own.

Which areas in Washington does One Way Properties serve for rental property management?

We provide full-service property management throughout the Puget Sound region, including Tacoma, Puyallup, Olympia, Lakewood, Bonney Lake, Auburn, DuPont, Federal Way, Gig Harbor, Lake Tapps, Spanaway, Graham, Sumner, Steilacoom, University Place, Yelm, Ruston, Eatonville, Buckley, Lacey, Fife, Orting, and Dash Point. Whether you own a home in Tacoma or a multi-family building in Olympia, we’ve got you covered.

How much does property management cost with One Way Properties?

Our transparent, tiered pricing starts at just 7% of monthly rent (Starter Plan) and goes up to 13% (Premium Plan), depending on the level of service you need. We also charge a one-time lease-up fee and offer lower renewal and admin fees on higher-tier plans. There are no hidden fees. Get your free rental analysis today to see exactly what your property would cost to manage.

What services are included in your property management plans?

Every plan includes marketing & advertising, professional tenant screening, move-in/move-out inspections, rent collection, monthly statements, tenant support, and full legal compliance. Higher-tier plans add semi-annual or annual interior/exterior inspections with leak detection, roof & water-heater checks, dryer-vent cleaning, pet & damage protection, rekeyable locksets, and more. Owners also get access to our convenient online owner portal.

Do you perform tenant screening for rental properties?

Yes. We conduct thorough tenant screening that includes rental history, credit check, employment/income verification, and background checks. We do not accept comprehensive reusable tenant screening reports. Our process helps ensure only qualified tenants are placed, keeping your vacancy low and your property protected.

How does One Way Properties handle maintenance and repairs?

We coordinate all maintenance through trusted local vendors at competitive rates. Tenants can submit requests 24/7, and we prioritize emergency repairs immediately. Routine interior and exterior inspections (including leak detection) are performed according to your plan. We handle everything from minor fixes to major issues so owners never have to chase contractors or deal with after-hours emergencies.

Do you offer 24/7 emergency maintenance for managed properties?

Yes. 24/7 emergency maintenance is included in every plan. Whether it’s a burst pipe, heating failure, or any urgent issue, our team and vendor network respond quickly—day or night—so your property and tenants are always taken care of.

What is the process for renting out my property with One Way Properties?

It’s simple: (1) Contact us for a free rental analysis and market pricing recommendation; (2) You sign the management agreement and we handle everything else—inspections, rent collection, maintenance, and compliance. (3) We prepare and market your property professionally; (4) We screen and place qualified tenants; Most properties are rented quickly thanks to our proven marketing and screening process.

How can property owners get a free rental analysis?

Just call us at 253-393-3555 or fill out the short form on our website. We’ll evaluate your property, provide current market rental rates, projected income, and a customized management plan—at no cost and with no obligation. It’s the easiest way to see exactly how much your investment can earn.

What payment methods do you accept for rent?

Tenants can pay by check, money order, or cash at no charge. Online card or e-check payments are also accepted. Owners receive clear monthly statements and direct deposits (funds typically arrive no later than the 10th of each month).

Why should I choose One Way Properties for property management in Tacoma, Puyallup, or Olympia?

We’re locally owned with nearly two decades of Puget Sound experience and a hands-on, personal approach that big corporate companies can’t match. Our focus on communication, low vacancy rates, thorough inspections, 24/7 maintenance, and doing the job the right way has earned us excellent owner and tenant reviews. Plus, we offer flexible tiered plans and a free rental analysis so you can see the value before you commit.

“Price is what you pay. Value is what you get.”

Warren Buffett

Get Your Free Rental Analysis Today!

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OFFICE ADDRESS

14609 Pacific Ave S
Tacoma, WA 98444.

MAILING ADDRESS

P.O.Box 398
Graham, WA 98338

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One Way Properties does not accept a comprehensive reusable tenant screening report.

Payment by check, money order or cash is allowed at no charge. Online card or e-check payments may incur third-party processing fees.

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